Identify the equipment
Scan an Exgo QR code or send clear equipment and nameplate photos.
Customer-driven service
Start with the machine. Get to the right service faster.
Identify your equipment, establish the diagnostic price, and secure service without waiting for a call back.
A clear path from request to repair
You provide the evidence. The system handles the handoffs.
See the service price
Your account terms, service window, equipment type, and location determine the diagnostic deposit.
Secure the visit
Pay the deposit and save your preferred card on Stripe's hosted checkout.
Approve only what follows
If repairs are needed, review the specific estimate before parts are ordered or further payment is taken.
Known equipment is quicker
Identify equipmentAlready have an Exgo QR code?
Scan it to retrieve the machine and site record. No QR yet? Upload the nameplate and context photos; the unit can be enrolled as part of this request.
Payment boundary
Your card details stay with Stripe.
Exgo receives the payment status and safe card reference—not your full card number or security code. A diagnostic deposit is charged when you submit. Any later repair amount is tied to a separate estimate you approve.